Oner active
This is perhaps the fifth time I`m shopping for Oner active. I truely love the emblem and the excellent in their garments however the shipping carrier is so poor. I positioned an order for specific transport and until date I`m but to acquire my object. All I were given from the customer support become the monitoring hyperlink I already have. I want it is able to be higher due to the fact paying 9 £ for specific transport of 1-2days and seven days later I even have nonetheless now no longer obtained it’s miles very poor
Reply from Oner Active: Oner active
In order for us to take a look at your case or test your communique with our Customer Care Team, we want to recognise a few information about your order. Please offer us together along with your order quantity and e mail deal with so we will test this for you.
If you’re in touch with our Customer Care Team, then please be confident that they’ll discover a answer for you.
Terrible customer support: Oner active
I love Oner Active merchandise, however their customer support is severely awful. I lower back an object on August twelfth and the monitoring indicates that it become brought on August 16th, however Oner nonetheless haven`t processed my go back so I haven`t obtained my refund and Klarna have opened an enquiry into the go back, inquiring for evidence of postage and a monitoring ID.
I`ve attempted contacting Oner via their internet site and through iMessage, most effective to be advised that the iMessage characteristic is being deactivated and I need to undergo their internet site – despite the fact that I`ve long past via their internet site for different troubles and feature NEVER obtained a reaction.
Again, no problem with the goods I simply love them, however their customer support is simply shocking. It shouldn`t take three weeks to method a go back that become brought four days after it become posted, and I shouldn`t need to wait days on quit for a reaction from a person withinside the patron care crew. Please type this out.
I even have now ordered from oner three instances: Oner active
I even have now ordered from oner three instances, I even have to mention I simply love the goods they`re a number of my favored portions however i do have some troubles.
Firstly, the transport instances are terrible..
it is passed off everytime and that they continually say it is fedex’ fault? But how can it’s them everytime whilst fedex have not even obtained the object for over a week. They want to really restoration this and perhaps alternate transport from three-five days to mention it is able to take 7-14 days as to now no longer lie to people.
Secondly, I do assume they may be a touch overestimated in particular with the sports activities bras and t shirts, I can really get the identical excellent for inexpensive from gymshark. But it’s miles nonetheless a brand new business enterprise and I assume whilst those few teething troubles are looked after they will be really well worth five stars.
Reply from Oner Active
Thank you on your feedback, this truely assist us enhance so we will convey you the first-rate merchandise and customer support possible!
In order for us to take a look at your case or test your communique with our Customer Care Team, we want to recognise a few information about your order. Please offer us together along with your order quantity and e mail deal with so we will test this for you.
If you’re in touch with our Customer Care Team, then please be confident that they’ll discover a answer for you.
Amazing customer support
Amazing customer support obtained through the crew on the subject of a defective object. The brand on my sports activities bra began out to peel away. I despatched pictures to the customer support crew who organised a go back of the object and I become issued a present card of the entire object price to buy some thing else in lieu of the defective object.
Worst customer support enjoy ever.
I had been ready 6 weeks for money back for everytime I communicate to a person they are saying it`s getting appeared into and I in no way pay attention whatever again.
I even have given evidence of postage again to Oner and that they nonetheless have now no longer refunded me.
Do now no longer order from the business enterprise in case you need your cash again for returns.
We have appeared into your case and might say that our patron care agent has reviewed your case and the repute of the DPD research with the branch in charge. You have supplied your evidence of postage and moreover the research time body has exceeded. In this case, the patron care agent issued you money back again in your unique shape of payment.
I`ve offered some objects withinside the beyond and…
I`ve offered some objects withinside the beyond and love the gathering however had been dissatisfied over the past months with the dearth of inventory available. Very restrained in all objects for XS-XL with out a signal of a restock, simply new shades.
If your now no longer on line after they release new shades or objects you may pass over out for months!!
Thank you on your feedback, this truely assist us enhance so we will convey you the first-rate merchandise and customer support possible! We are presently specializing in new merchandise however we additionally continually make certain to restock a group as soon as it sells out. You can installation an e mail alert on our internet site and enroll in our e-newsletter or preserve an eye fixed on our Instagram. Then you might not pass over any restock.
DUTIES FOR CANADIANS!!!!
I haven’t any proceedings approximately the product and Krissy/oner. iycos The excellent is there for the leggings and
